Lending Process

Overview

timveroOS supports the complete lending lifecycle: origination (application to disbursement) and servicing (active loan management). Business Processes defined in the SDK control the journey stages, while Admin Panel configures the decision logic and operational rules within those stages.

Why This Matters

Lending involves two distinct phases with different operational needs:

  • Origination requires flexibility in credit policy, data sources, and decision criteria - these change as markets and risk appetite evolve

  • Servicing requires consistency in payment processing, schedule management, and regulatory compliance - these follow established rules

timveroOS handles this by fixing the process structure (SDK) while making decision logic and parameters adjustable (Admin Panel). Business teams can modify credit policies without changing the underlying origination flow.

Loan Origination

Origination processes applications from submission through funding.

Stage
What Happens

Application Intake

Capture applicant data from any channel (online, branch, mobile, partner)

Identity Verification

Verify customer identity through integrated KYC/AML providers

Credit Assessment

Evaluate creditworthiness using workflows that call external data sources

Offer Generation

Calculate personalized offers through Offer Engine pricing scripts

Documentation

Generate contracts, collect signatures, verify required documents

Approval & Disbursement

Finalize approval and create Loan entity

Outcome routing: Workflows produce Alert Facts (automatic decline), Warning Facts (manual review), or approval to continue.

Loan Servicing

Servicing manages active loans from disbursement through payoff.

Capability
What It Does

Payment Processing

Record payments, allocate to principal/interest/fees

Schedule Management

Track payment schedules, handle modifications

Delinquency Monitoring

Identify past-due accounts, trigger collection workflows

Covenant Monitoring

Track contractual obligations, alert on breaches

Portfolio Analytics

Monitor performance through BI dashboards

Where to Configure

Aspect
Layer
Documentation

Business Process stages, status transitions

SDK

Credit assessment workflows

Admin Panel Setup

Credit Products and pricing

Admin Panel Setup

Document templates

Admin Panel Setup

Notification templates

Admin Panel Setup

Application processing

Admin Panel OPS

Payment processing, loan tracking

Admin Panel OPS


timveroOS: End-to-end lending automation

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