Notifications

Overview

This guide covers viewing notification history during loan servicing. Notification functionality in servicing works the same as in origination—see Notifications (Origination) for detailed operations including viewing sent notifications and checking delivery status.

Navigation: Notifications (main menu) or Loan → History tab

Servicing Notification Types

Common servicing notifications:

Type
Recipient
Channel
Purpose

Payment Reminder

Borrower

SMS

Upcoming payment due

Payment Received

Borrower

EMAIL

Payment confirmation

Payment Overdue

Borrower

EMAIL, SMS

Delinquency notice

Covenant Violation

Staff

EMAIL

Compliance breach alert

Statement Available

Borrower

EMAIL

Monthly statement ready

Viewing Notifications on Loans

  1. Navigate to the loan in Loans directory

  2. Open the History tab

  3. Review notifications related to this loan

All notification operations (viewing, filtering, checking status) work as described in Notifications (Origination).


For additional support, consult your supervisor or system administrator.

Last updated

Was this helpful?