Notifications

Overview

This guide covers viewing notification history during loan servicing. Notification functionality in servicing works the same as in origination—see Notifications (Origination) for detailed operations including viewing sent notifications and checking delivery status.

Navigation: Notifications (main menu) or Loan → History tab

Servicing Notification Types

Common servicing notifications:

Type	Recipient	Channel	Purpose
Payment Reminder	Borrower	SMS	Upcoming payment due
Payment Received	Borrower	EMAIL	Payment confirmation
Payment Overdue	Borrower	EMAIL, SMS	Delinquency notice
Covenant Violation	Staff	EMAIL	Compliance breach alert
Statement Available	Borrower	EMAIL	Monthly statement ready

Viewing Notifications on Loans

1. Navigate to the loan in Loans directory

2. Open the History tab

3. Review notifications related to this loan

All notification operations (viewing, filtering, checking status) work as described in Notifications (Origination).

Related Configuration

• Notification Templates (Setup)

Related Topics

• Notifications (Origination) - Full notifications guide

• Loan Tracking - Viewing loan details

• Covenant Monitoring - Covenant violation notifications

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For additional support, consult your supervisor or system administrator.