Servicing

Overview

This section covers daily operations for managing active loans - from disbursement through payoff.

Key Activities

Activity
Description

Loan Tracking

Monitor loan status and account details

Payment Hub

Create transactions and distribute payments across client loans

Documents

Manage loan documents and statements

Covenant Monitoring

Track compliance and resolve violations

Notifications

View notification history for loans

Notes

Exchange and store notes

Operations Guides

Monitor loan status, view account details, and navigate loan information tabs.

Create client-level transactions and distribute payments across loans. Smart Distribution automates allocation; manual distribution provides control.

View payment records on individual loans.

Manage loan documents and generated statements.

Monitor covenant compliance and resolve violations.

View notification history for loan servicing communications.

View notes capabilities


For setup and configuration of servicing features, see:

Note: Many servicing parameters (payment allocation, interest calculation, fee rules, schedule modifications) are configured at SDK level. Contact your implementation team for changes.


For additional support, consult your implementation team.

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