Document Management

Understanding Document Handling in timveroOS

Documents are directly linked to any objects in the system, including application participants, collateral, applications, and clients. The presence of documents of any type for system objects is predetermined at the framework level during business process implementation, defining which entities require documentation and under what conditions.

Document Type Classification

The system supports three primary document types:

1. System-Generated Documents Not Requiring Signing

  • Payment schedules

  • Automated reports

  • System notifications

2. System-Generated Documents Requiring Signing

  • Application forms

  • Consent documents

  • Loan contracts

  • Agreement modifications

3. External Documents Required for Upload

  • Social Security cards

  • Property deeds

  • Lease agreements

  • Income verification

  • Insurance policies

State-Based Document Requirements

When implementing a business process, documents of different types may be associated with participants of each role and assets at each stage of the process and in each participant/asset status. Key system behaviors include:

  • Required documents must be provided before status progression

  • Missing required documents prevent participant/asset advancement

  • Document requirements can vary by role, stage, and status

  • Some processes may use minimal documentation (single agreement)

Document Signing Scenarios

The system supports several signing workflow scenarios:

1. External Service Integration

  • System generates document

  • Sends to signing service (e.g., DocuSign)

  • Receives signed status confirmation

  • Updates document status

2. Upload and Sign Process

  • System generates document

  • Waits for scanned copy upload

  • User signs uploaded document

  • System records signature

3. API-Based Signing

  • System generates document

  • Provides link or base64 format via API

  • External system manages signing

  • Receives status update via API

Document Generation Using Templates

The system uses the Pebble template engine for document generation, enabling:

  • Dynamic content population from entity data

  • Conditional content based on business rules

  • Reusable template components

  • Multi-language support

During implementation, it is necessary to define the data set for participants/assets and applications that should be displayed in system-generated documents to ensure the existing data model covers all necessary document parameters.

Configuration Framework

Template Configuration

Document templates are configured with:

  • Static content sections

  • Dynamic data placeholders

  • Conditional logic blocks

  • Formatting rules

Document Association Rules

Define document requirements by:

  • Participant role

  • Asset type

  • Process stage

  • Entity status

Generation Triggers

Documents generate based on:

  • Status transitions

  • Event occurrences

  • Manual requests

  • Process milestones

Upload Requirements

Configure upload specifications:

  • File types accepted

  • Size limitations

  • Quality requirements

  • Validation rules

Implementation Patterns

Pattern 1: Single Document Process

Some business processes utilize minimal documentation:

  • Generate single comprehensive agreement

  • Include all terms and conditions

  • Require single signature event

  • Minimize customer effort

Pattern 2: Progressive Documentation

Complex processes may require staged documentation:

  • Initial application documents

  • Assessment-triggered requirements

  • Approval-conditional documents

  • Post-approval agreements

Pattern 3: Role-Based Requirements

Different participant roles have different document needs:

  • Borrowers: Application, income verification

  • Guarantors: Guarantee agreements, financials

  • Collateral providers: Asset documentation

System Capabilities

Automated Document Handling

  • Generation from templates

  • Status tracking and updates

  • Version control

  • Retention management

Integration Support

  • External signing services

  • Document storage systems

  • API-based exchanges

  • Scanning interfaces

Compliance Features

  • Audit trail maintenance

  • Document history tracking

  • Access control

  • Retention policy enforcement

Implementation Resources

Through the Admin Panel (Step 2)

Configure document management through:

Through the SDK (Step 1)

For advanced configuration:

External Resources

Template engine documentation:

Key Considerations

System Design Principles

  • Documents link to all entity types

  • Requirements defined at framework level

  • State-based requirement enforcement

  • Multiple signing workflow support

Operational Capabilities

  • Template-based generation

  • Multi-channel collection

  • Automated validation

  • Integrated storage

Compliance Support

  • Complete audit trails

  • Version control

  • Access management

  • Retention policies


timveroOS: Comprehensive document orchestration for lending operations

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