Loans

Understanding Loan Management in timveroOS

timveroOS provides comprehensive loan servicing capabilities through automated management of active credit products. Once an application is approved and converted to a loan, the system handles all aspects of the loan lifecycle from disbursement through payoff.

Core Loan Concepts

A Loan (technically stored as a Credit entity) represents an active lending product with a borrower. Each loan maintains:

  • Complete linkage to the originating application and all participants

  • Current terms including principal amount, interest rate, and payment schedule

  • Real-time balance tracking across multiple components

  • Comprehensive transaction history for audit and servicing needs

The system supports various loan types configured for your institution's needs, from simple consumer loans to complex commercial products with custom terms.

How Loan Servicing Works

Automated Payment Processing

When borrowers make payments, the system automatically:

  • Applies funds according to configured allocation rules

  • Updates all relevant balances in real-time

  • Generates transaction records for complete audit trails

  • Triggers any necessary status changes or notifications

Balance Component Management

The platform tracks multiple balance types within each loan to provide complete visibility:

  • Principal Balance: The remaining amount borrowed

  • Interest Balance: Accrued interest awaiting payment

  • Fee Balances: Various charges like late fees or service fees

  • Past Due Amounts: Overdue portions tracked separately for collection purposes

This separation enables precise reporting and supports different payment allocation strategies.

Status and Lifecycle Management

Loan status automatically updates based on payment performance and configured rules:

  • Current loans with on-time payments

  • Delinquent loans with missed payments

  • Default status for severely past-due accounts

  • Paid-off status when fully satisfied

Benefits to Your Operations

Eliminate Manual Servicing Tasks

The automated calculation engine handles all routine servicing activities, freeing staff to focus on customer service and exception handling rather than manual calculations and posting.

Ensure Compliance and Accuracy

Every transaction follows configured rules consistently, maintaining compliance with regulations and internal policies while eliminating human error in payment processing.

Provide Real-Time Visibility

Staff can instantly view current loan status, payment history, and projections, enabling better customer service and informed decision-making.

System Capabilities

Payment Management

  • Automated payment posting and allocation

  • Support for various payment methods and channels

  • Partial payment handling

  • Overpayment and credit balance management

Account Modifications

  • Interest rate adjustments

  • Payment date changes

  • Term modifications

  • Forbearance and deferment options

Reporting and Analytics

  • Payment history reports

  • Aging analysis

  • Portfolio performance metrics

  • Individual loan statements

Integration Features

  • Core banking system synchronization

  • Payment processor connections

  • General ledger posting

  • Customer portal data feeds

Practical Implementation Patterns

Standard Consumer Loan Pattern

Most consumer loans follow a straightforward servicing pattern:

  1. Loan activates with initial terms from approved application

  2. Monthly payments process automatically on scheduled dates

  3. System calculates and posts interest daily

  4. Late fees apply automatically if payments missed

  5. Status updates reflect current payment performance

Modified Loan Pattern

When borrowers face difficulties, the system supports modifications:

  1. Staff initiates modification workflow

  2. New terms configured (rate, payment, schedule)

  3. System recalculates remaining balances

  4. Modified payment schedule takes effect

  5. Original terms preserved for audit purposes

Complex Security Pattern

For loans with multiple security types:

  1. Primary loan linked to multiple participants (borrower, guarantors)

  2. Collateral assets tracked separately with their providers

  3. System monitors all security elements

  4. Release procedures automated when conditions met

  5. Cross-default provisions enforced automatically

Configuration Framework

Loan Product Setup

Define loan types with specific:

  • Interest calculation methods (simple, compound, rule of 78s)

  • Payment allocation rules (principal first, interest first, proportional)

  • Fee structures and triggers

  • Status transition rules

Servicing Rules Configuration

Establish operational parameters:

  • Grace periods for late payments

  • Delinquency bucket definitions (30, 60, 90+ days)

  • Charge-off criteria

  • Statement generation schedules

Account Structure Definition

Configure balance tracking:

  • Account types for different balance components

  • Aging rules for past due movement

  • Interest accrual parameters

  • Fee assessment logic

Implementation Resources

Through the Admin Panel

(No setting in the Admin Panel)

Through the SDK (Step 1)

For specialized loan servicing requirements:

Key Considerations

Design Principles

  • Loans are active products derived from approved applications

  • All servicing follows configured rules automatically

  • Complete audit trails maintained for compliance

  • Flexible framework supports various loan types

Operational Excellence

  • Reduced manual intervention through automation

  • Consistent policy application across all loans

  • Real-time balance accuracy for better decisions

  • Comprehensive reporting for portfolio management

System Integration

  • Seamless connection to origination process

  • Automated data flow from applications

  • Synchronized updates across all systems

  • Unified customer view across products


timveroOS: Automated loan servicing for operational excellence

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